99% of problems can be easily solved without returning the entire order. Once items have been modified, installed, or used in any way they are not eligible for return.THIS PRODUCT IS NOT DIY. 99% OF PEOPLE ON THIS PLANET ARE NOT QUALIFIED TO REBUILD AN ENGINE, AND THIS SHOULD BE INSTALLED BY A QUALIFIED, EXPERIENCED MECHANIC.
Also, we want information from customers when their experience is less than desirable so we know what areas need improvement the most. Please work with us and we will ALWAYS work with you.